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Order Fulfillment Coordinator

We don’t just like what we do at Pace Analytical, Aerobiology, we love it! We are looking for someone responsible for coordinating all aspects of receiving supply orders, shipping, working with clients by communicating via e-mail or telephone, ordering from our vendors, and being involved in e-commerce. This individual will be dependable, reliable, and a quick thinker; taking pride in their work and enjoy assisting customers with a variety of needs. Come and reap the rewards with a company that is the gold standard in environmental analysis.


Why Work at Pace:

Mission Statement: Working together to protect our environment and improve our health.

  • Benefits start first of the following month you start!
  • Competitive salaries
  • Medical, Dental, & Vision
  • 401K Retirement Plan with a company match
  • Employee Referral – refer someone, if they are hired and stay 6 months, you earn a $500 bonus
  • Paid Vacation, Sick, Volunteer Time & Holidays
  • Employee Assistance Program
  • Wellness Program
  • HSA
  • FSA
  • Life, disability and voluntary benefits
  • Tuition Reimbursement
  • Employee Recognition Program


  • Monday – Friday, 9:00 AM – 5:30 PM (Overtime possible)



Core duties and responsibilities include the following. Other duties may be assigned.

  • Answer inbound calls from sales staff, distributors, and customers regarding the order fulfillment process
  • Handles order entry, order processing, and tracking orders
  • Communicates with clients, as required
  • Manages physical inventory and reconciles with inventory database system
  • Prepares sampling kits for distribution
  • Quotes and books national (and international, if required) freight.
  • Manages the online store by coordinating on-site inventory with on-line inventory
  • Suggests and implements ways that our e-commerce can improve and stay in-tune to our clients’ needs.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent communication skills: verbal, written and interpersonal
  • High level of attention to detail and accuracy
  • Ability to organize, prioritize, follow-up and meet deadlines
  • Strong dedication to teamwork and problem solving
  • Dedication to customer service
  • Familiar with major shipping carriers (i.e., UPS, FedEx, etc)
  • Ability to write routine reports and correspondence.
  • Excellent time management skills.
  • Experience with some type of inventory management or procurement software.


  • Associate degree or equivalent training in business, customer service or sales function.
  • Must have minimum two (2) years of experience in relevant environment or industry
  • Customer service experience
  • Computer Inventory Management experience preferred
  • Experience with databases or LIMS systems


  • An interest in sciences, e.g., Biology
  • Must be able to lift 20 pounds
  • All hires will need to confirm their eligibility to work in the United States by participating in the USCIS e-Verify program
  • Candidates will be required to participate in a pre-employment drug and background screen according to State law


Aerobiology Laboratory Associates, Inc. has provided microbial indoor air quality services for over twenty years. Since its inception, Aerobiology has grown, adding lab locations and services while gaining industry recognition through key certification and accreditation bodies including the Environmental Microbiology Laboratory Accreditation Program (EMLAP), the Centers for Disease Control (CDC) ELITE Program, and the National Voluntary Laboratory Accreditation Program (NVLAP). We have AIHA accredited environmental labs in Atlanta, GA; Denver, CO; Phoenix, AZ; Pennsauken Township, NJ; Huntington Beach, CA; Fort Lauderdale, FL; Fort Worth, TX; Melville, NY; and Downers Grove, IL.  Our headquarters lab is located in Dulles, VA.  We have a Supply Center located in Morrisville, North Carolina; and a Service Center located in New York City that receives client samples for distribution to our laboratories. 

In 2020, Aerobiology was acquired by Pace Analytical® Services, LLC.  For decades, Pace has been the trusted source for quality environmental and life sciences lab testing and analysis and the resource for scientific lab staffing, regulatory, and equipment services. Pace delivers better science to businesses, industries, consulting firms, government agencies, and more through the largest, American-owned and nationally certified laboratory network.
We offer a benefit package that includes company-subsidized Medical, Dental, and Vision, FREE Life Insurance, FREE Accidental Death Insurance, HAS, FSA, eight (8) Paid Legal/Company Holidays yearly, two (2) paid Floating Holidays (dependent upon hire date), Vacation, Sick Leave, matching 401(k), tuition reimbursement, employee referral program, and Employee Assistance Plan among other benefits. 
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Contact Aerobiology Today for More Information

US Headquarters

  • 43760 Trade Center Place
    Suite 100
    Dulles, Virginia 20166

    (877) 648-9150

    (877) 598-0946